The UCSC Genomics Institute's Genome Browser group is seeking a quality and user support analyst to join the team!
Comprising diverse researchers from a variety of disciplines across academic divisions, the UC Santa Cruz Genomics Institute leads UC Santa Cruz's efforts to unlock the world's genomic data and accelerate breakthroughs in health and evolutionary biology. Our platforms, technologies, and scientists unite global communities to create and deploy data-driven, life-saving treatments and innovative environmental and conservation efforts, while addressing the most fundamental societal and policy questions.
The UCSC Genome Browser is an interactive web-based "microscope" that allows researchers to view genetic material at any scale - for example, all 23 chromosomes of the human genome - from a full chromosome down to an individual nucleotide. More than 130,000 biomedical researchers throughout the world use it each month for accessing data for more than 100 animal genomes. The UCSC genome bioinformatics group released the first working draft of the human genome sequence on the web and launched the UCSC Genome Browser in 2001. The Genome Browser has since become an essential resource to biomedical science.
The Quality and User Support Analyst develops, evaluates, revises, applies and documents technical quality assurance protocols, methods and test plans to inspect and test a variety of data, processes, software and products for the UCSC Genome Browser project (genome.ucsc.edu). Ensures activities and items are in compliance with quality assurance standards and software/product design specifications to determine and approve software releases. Performs analysis and identifies trends in the inspection of Genome Browser data, processes, software and products and recommends corrective actions when necessary. Involved in developing, auditing, monitoring and enforcing the established release management processes and policies in support of cross-domain configuration integration, testing, completeness and consistency. Responds to project inquiries from Genome Browser users and collaborators, troubleshoots problems, researches queries regarding underlying biological assumptions and computational methods in the genome software and databases, communicates problems and suggested site improvements to others on project team.