Question: NCBI GEO: Empty FTP directory!
0
gravatar for mirzaienahal
23 days ago by
mirzaienahal0 wrote:

Hi,

I want to download some Series Matrix Files from geo, however, its FTP directory is empty. Does NCBI move its GEO datasets somewhere else? How can I access them?

Thank you

ncbi geo • 102 views
ADD COMMENTlink modified 23 days ago • written 23 days ago by mirzaienahal0

It appears to be down at the moment - I'm sure it will be restored (relatively) shortly.

ADD REPLYlink written 23 days ago by jared.andrews074.1k

Thank you jared.andrews07. How sure are you? I'm pretty sure that it was down about 3 weeks ago, too.

ADD REPLYlink written 23 days ago by mirzaienahal0

I have definitely downloaded data from it within the last 3 weeks, so I'm not sure about that. I also think there would be a much larger outcry if it had been down for so long.

ADD REPLYlink written 23 days ago by jared.andrews074.1k

mirzaienahal : Please email GEO support and let them know. NCBI website is so large that parts break at times. Support folks are generally good about fixing things in 3-4 days once they are notified something is not working.

ADD REPLYlink modified 23 days ago • written 23 days ago by genomax75k

Yeah, you're right. I would definitely do that next time. Thank you.

ADD REPLYlink written 23 days ago by mirzaienahal0

Do you have an example GSE I can take a look at? I just accessed the site and I can see the matrix files. Example: ftp://ftp.ncbi.nlm.nih.gov/geo/series/GSE84nnn/GSE84988/matrix/

ADD REPLYlink written 23 days ago by vkkodali1.5k

Yeah, it appears to be fixed now.

ADD REPLYlink written 23 days ago by jared.andrews074.1k

Yes! It's working now. Thank you jared.andrews07 and vkkodali.

ADD REPLYlink modified 23 days ago • written 23 days ago by mirzaienahal0
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