Question: NCBI Eutils error forwarding request
5
gravatar for sklimek23
7 weeks ago by
sklimek2350
sklimek2350 wrote:

I am having an issue connecting to the NCBI entrez eutils service. All my requests give the error message:

"error":"error forwarding request","api-key":"xxxxxxxxxx","type":"api-key", "status":"ok"

I am using the GET method to get the content of the url request. The thing is that my url requests where working fine the day before and I did not change anything in my code.

Would this be an issue with the NCBI website or something on my end? I do not know how or where to check the status of their serivces.

Edit by GenoMax: Redacted NCBI api-key posted in the question.

snp • 621 views
ADD COMMENTlink modified 7 weeks ago by kraman210 • written 7 weeks ago by sklimek2350
1

I guess it is the issue with the website as I am getting the same message when I tried 5 mins ago.

ADD REPLYlink written 7 weeks ago by Bioinformatician_in_trouble30
1

This is definitely a problem on NCBI's end. While it is likely to get corrected please put a ticket in using the support center.

ADD REPLYlink written 7 weeks ago by GenoMax95k

Hi, do you know how to solve this problem? My website doesn't work now.

ADD REPLYlink written 7 weeks ago by zhuzhuzhu0

NCBI needs to fix whatever the problem is on their end. So please put a support ticket in at NCBI Help desk at link I posted above.

ADD REPLYlink modified 7 weeks ago • written 7 weeks ago by GenoMax95k

FYI, I am using Pubmed API for years now and today I got the same error. Found this post by googling the error, so maybe it's a problem on Pubmed's end?

ADD REPLYlink written 7 weeks ago by migueldealmeida0

ditto, had this issue with NIH Federal Reporter before, had to write several emails and it took a week to fix.

ADD REPLYlink written 7 weeks ago by jimhavrilla10

It might be the entire eutils serveice which are down, I'm developping some entrez-direct code into a pipeline, so first I suspected me being blocked for making a mistake (an esearch run with ~10 queries).

In terminal i receive a long 500 Internal Server Error, while in browser i receive a

{"error":"error forwarding request","api-key":"[MYIP]","type":"ip",
"status":"ok"}
ADD REPLYlink written 7 weeks ago by kathka0

I get exactly the same error just from using a single query, so I think you may be right about eutils

ADD REPLYlink written 7 weeks ago by danjhayman0

I'm having this problem too. Definitely wasn't happening yesterday evening. I'm guessing the problem is with Pubmed.

ADD REPLYlink written 7 weeks ago by danjhayman0

In addition, I checked their ftp, there doesn't seem to be any new releases this month, so wouldn't expect it to be version-related.

ADD REPLYlink written 7 weeks ago by kathka0

the same situation happened to my website!!!!!!!!!!!!!!!!!!!

ADD REPLYlink written 7 weeks ago by zhuzhuzhu0
1
gravatar for rajvaghela23
7 weeks ago by
rajvaghela2310
rajvaghela2310 wrote:

the error is gone and now it is working as expected.

ADD COMMENTlink written 7 weeks ago by rajvaghela2310
1

I still get the error, anyone on the same boat?

ADD REPLYlink written 7 weeks ago by Bioinformatician_in_trouble30

Update: It's on and off. Seems working again.

I've been having this problem for 4 hours. global query and esearch work fine. However, efetch still has issues.

ADD REPLYlink modified 7 weeks ago • written 7 weeks ago by yz00170

Folks please send in problem tickets NCBI Help desk. Until NCBI hears from multiple people they may not escalate the issue.

ADD REPLYlink modified 7 weeks ago • written 7 weeks ago by GenoMax95k
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