Series matrix manual download now not supported (??)

Question

[petrandent]

Hello I tried to download a "Series Matrix" from GEO with a manual download, but unfortunately it seems that they changed something on their site , nothing is downloaded and a tab is opening with the following content "ftp://ftp.ncbi.nlm.nih.gov/geo/series/GSE138nnn/GSE138206/matrix/"

No download nothing.... I have a chrome browser and I checked on "settings" the "downloads" section , and everything is fine there... what is happening?

[GenoMax]

Must be something local at your end. I can see a file GSE138206_series_matrix.txt.gz at your link and can download it with Firefox.

As noted by @ATPoint below it appears that chrome now requires you to use a local application for plain FTP downloads.

[petrandent]

ATpoint thank you for your answer, that is indeed what is happening... Obviously this is not a "local" problem as before i ask the question i uninstalled and reinstalled the whole chrome browser and also I restarted my computer... I cannot find a chrome extension for this... I would not recommend anyone this FileZilla, it's not easy to use ... and nobody wants to read the whole "tutorial" it has... Google chrome , has indeed stopped supporting FTP files , this is the GEO's way of downloading manually files...

I would recommend anyone having the same problem from now and on to use "Mozzila firefox " which still supports GEO's expression matrices. Thank you for your help.

[ATpoint]

You copy/paste the address into the FileZilla address field on the topleft and press enter, that's it. Not difficult at all.

[Joe]

You can still use any FTP supporting commandline tool, of which there are countless, its just one browser which has changed its behaviour.

Answer 1

[ATpoint]

It is a ftp server that you are trying to access

ftp://ftp.ncbi.nlm.nih.gov/geo/series/GSE138nnn/GSE138206/matrix/

Chrome does not natively support ftp (anymore?). On Mac you should get a popup asking whether to open Finder, you can then connect as Guest. Not sure how it looks on Windows/Linux. There are extensions for Chrome afaik, or any standalone ftp clients such as FileZilla.

Answer 2

[Mensur Dlakic]

Chrome still supports FTP, but it needs to be enabled - see here.

Answer 3

[petrandent]

Hello ,

I have contacted NCBI , and they told me that there is indeed a bug in their system and they are looking to fix this issue soon.

Thank you all.