IGV not showing transcripts

Question

[shaden]

Hi, I have recently started using IGV and I have loaded the human (hg38) genome from their server. I am trying to view a gene that has 9 transcripts according to Ensembl, but IGV is showing 1 only even when I click expanded it doesn't show the transcripts. Any suggestions?
Thanks!

Answer 1

[ATpoint]

Probably RefSeq is shown, which is the default. You would need to download an Ensembl reference and load it. A GTF file unless something can be downloaded directly via File -> Load From Server.