Unable to download new organisms in ClueGO (cytoscape)
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5 months ago

I have previously used ClueGO within cytoscape with success. However yesterday I tried to use it again and I was unable to download new organisms by clicking the "dog footprint", so I only can access to Homo sapiens and mouse organisms. When I click the dog footprint the software keeps thinking and says "Error while downloading new files! Your internet connection is down. Please connect to the internet to use the downoad options!". I have internet connection and I have even disabled the firewall, but I am unable to download any other organisms. I have updated to cytoscape version 3.8.2 and cluego 2.7.

Any piece of advise would be appreciated.

software error cluego cytoscape • 206 views
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Entering edit mode
5 months ago
scooter ▴ 450

Sorry to hear about your problem. The best bet would be to contact the authors of ClueGO directly -- in general they are extremely responsive. Look for the "E-Mail" link on the app store page for ClueGO.

-- scooter

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