unable to download file from plant ensembl

Question

[Medhat]

I am working on Maize AGV4 release 33, trying to download vep cash from

wget ftp://ftp.ensemblgenomes.org/pub/plants/release-33/vep/zea*

It gives error

No such directory ‘pub/plants/release-33/vep

I tried to use browsing it gives this error

550 Failed to change directory.

any idea how I can overcome this?

Note: I can access other releases normally

Thanks in advance

Update 21/07/2017

They fixed it and already working now

Answer 1

[Jean-Karim Heriche]

This is usually a permissions issue. You should contact the Ensembl Genomes maintainers.

[Medhat]

already did that, waiting for their answer.